We set out below the terms upon which we provide access to our web site. By using our site, you agree to be bound by these Terms of Use. If you do not accept the Terms of Use you should not use our site. All articles and materials displayed on our site are provided for information only and do not constitute an offer to provide services and therefore we do not accept any liability arising out of any reliance by you on the materials on our site. Any electronic newsletters, bulletins or articles that we send to you may be "commercial communications" in accordance with the Electronic Commerce Regulations 2002. Where we provide hypertext links to other sites, we do so for information only. We shall be under no liability arising out of your use of these sites. We may obtain data from and about you in the course of your accessing our site. We will process such data in accordance with our Privacy Policy. The proprietary rights in our site and the information on it belong to alpha-cleaning.co.uk. You may only copy from our site (other than by temporary download) with our consent. We may terminate your access to our site at any time. These Terms of Use, which are subject to English law, contain the entire agreement between us with respect to our site. No part of these terms are intended to constitute an exclusion of any liability which cannot be excluded under English law. Privacy Policy and Consent to Use of Data Important: by submitting personal data manually or in electronic form to alpha-cleaning.co.uk and/or by using our web site you give your consent that all personal data that you submit may be processed by us in the manner and for the purposes described below.
Introduction to Privacy Policy.
This Privacy Policy describes alpha-cleaning.co.uk's current policies and practices with regard to Personal Data collected by us from you directly and/or through www.alpha-cleaning.co.uk ("Web Site"). The term "Personal Data" refers to personally identifiable information about you, such as your name, job description, birthday, e-mail address or mailing address. Notification of changes to this Policy. We are continually improving our methods of communication and adding new functionality and features to this Web Site and improving and adding to our existing services. Because of these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time. If and when our data practices change, we will (as soon as practicable) post the changes on this Web Site to notify you of the changes. We encourage you to check this page frequently. Collection of Personal Data including e-mail addresses. We store the information you give us manually or electronically in our databases. You may use this Web Site to register to receive additional information or services from us. When you register, we ask you for contact information like your name, postal address and e-mail address. We sometimes supplement the information that you provide with information that is received from third parties. For instance, if inaccurate postal or zip codes are received, we may use third party software to fix them. We do collect email addresses from prospect lists of other businesses. We may also collect email addresses via marketing events such as client seminars. In such cases, we assume that people providing their email addresses are opting in to receive email messages from us.
Use of Personal Data.
We process your Personal Data only for specific and limited purposes. We ask only for data that is adequate, relevant and not excessive for those purposes. Where we send you information for any purpose, it may be sent by e-mail or post. When we ask you for Personal Data, we tell you the purposes for which we will process that data. Some of these purposes include the following: We may contact you occasionally to inform you of new services we will be providing, or events or articles we think will be of interest to you. We may send you regular updates on business issues, client seminars or related events. We may send you requested information and promotional material. We may use your Personal Data for marketing purposes and market research. We may use your Personal Data internally to help us improve our services and to help resolve any problems. Opt-out choice. If you do not wish to receive e-mails from us and want to be removed from our electronic mailing list, please e-mail us at enquiries@alpha-cleaning.co.uk or contact us at alpha-cleaning.co.uk, 139, West Street, Crewe, Cheshire, CW1 3HH. Anonymous data collected through this Web Site. In addition to the information we collect as described above, we use technology to collect anonymous information about the use of our Web Site. For example, we use technology to track which pages of our Web Site our visitors view. We also use technology to determine which Web browsers our visitors use. This technology does not identify you personally, it simply enables us to compile statistics about our visitors and their use of our Web Site. Our Web Site contains hyperlinks to other pages on our Web Site. We use technology to track how often these links are used and which pages on our Web Site our visitors choose to view. Again this technology does not identify you personally - it simply enables us to compile statistics about the use of these hyperlinks. We use this anonymous data to improve the content and functionality of this Web Site and our e-mail updates, to better understand our customers and markets, and to improve our products and services.
Cookies.
In order to collect the anonymous data described in the preceding paragraph, we may use temporary "cookies" that collect the first level domain name of the user (for example, if your e-mail address is "john@bigmail.com," the cookie collects the "bigmail.com" portion of your e-mail address) and the date and time you accessed this Web Site. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer's hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. Modifying the settings of your browser will enable you to accept or decline cookies. Please note that deleting or rejecting cookies may affect your usage our website. For more information on deleting and rejecting cookies, please visit www.allaboutcookies.org. Two types of cookies are used on this website: Session cookies— which are temporary cookies that remain in the cookie file of your browser until the browser is closed. Persistent cookies— which remain in the cookie file of your browser for a longer period of time.
Web beacons.
Some of our Web pages may contain electronic images known as Web beacons (sometimes known as clear gifs) that allow us to check the open rate of email newsletters. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign. For further information about web beacons, please visit "Web beacons" at www.allaboutcookies.org . We also use your IP address to help diagnose problems with our server and to administer our Web Site. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information, such as determining how many of our visitors are from outside of the UK. We may also perform IP lookups to determine which domain you are coming from (i.e: aol.com, yourcompany.com) to more accurately gauge our users' demographics.
Disclosure of your Personal Data.
We do not share, sell or distribute your Personal Data with unrelated third parties, except under these limited circumstances: Personal Data may occasionally be transferred to third parties who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your Personal Data in order to handle our mailings on our behalf. We may share or transfer the information in our databases to comply with a legal requirement, for the administration of justice, to protect your vital interests, to protect the security or integrity of our databases or this Web Site, to take precautions against legal liability, or in the event of our sale, merger, reorganisation, dissolution or similar event. We will share or transfer the information in our databases for provision of our services to you as a client and, where you have consented, for marketing purposes with other companies. Where appropriate, before disclosing Personal Data to a third party, we contractually require the third party to take adequate precautions to protect that data.
Data Integrity and Security.
We strive to maintain the reliability, accuracy, completeness and currency of Personal Data in our databases and to protect the privacy and security of our databases. We keep your Personal Data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements. Our servers and our databases are protected by industry standard security technology, such as industry standard firewalls and password protection. The employees who have access to Personal Data have been trained to handle such data properly and in accordance with our security protocols and strict standards of confidentiality. Although we cannot guarantee against any loss, misuse, unauthorised disclosure, alteration or destruction of data, we try to prevent such unfortunate occurrences.
Data Access and Corrections.
Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose to you the Personal Data we hold about you. We will also correct, amend or delete any Personal Data that is inaccurate and notify any third party recipients of the necessary changes. If you wish to access or correct your Personal Data, please write to us at alpha-cleaning.co.uk, 139, West Street, Crewe, Cheshire, CW1 3HH or e-mail us at enquiries@alpha-cleaning.co.uk.
Link to other web sites.
This Web Site contains hyperlinks to web sites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party web sites or any association with their operators. We do not control these web sites and are not responsible for their data or privacy practices. We urge you to review any privacy policy posted on any site you visit before using the site or providing any Personal Data about yourself. Of course, the Internet is made up of a large number of international connections. If you are visiting this Web Site from a country other than the country in which our server is located (currently, the United Kingdom), the various communications will necessarily result in the transfer of information across international boundaries. By visiting this Web Site and communicating electronically with us, you consent to these transfers.
Governing Law.
This Privacy Policy forms part of our Web Site Terms of Use and as such shall be governed by and construed in accordance with the laws of England. You agree to submit any dispute arising out of your use of this Web Site to the exclusive jurisdiction of the courts of England. Questions. If you have any questions about this Privacy Policy or concerns about the way we process your Personal Data, please contact us at alpha-cleaning.co.uk, 139, West Street, Crewe, Cheshire, CW1 3HH or e-mail us at info@alpha-cleaning.co.uk.
Last Updated 23 March 2006
